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Shipping & delivery

Shipping policy

We ship nationwide in the US (except for the US Virgin Islands and some Alaskan (AK) destinations) and to Canada. Orders over $245 have complimentary shipping (except orders going to Hawaii (HI), Alaska (AK), Puerto Rico (PR), and Canada). A shipping

Shipping to Hawaii (HI), Alaska (AK), Puerto Rico (PR), and Canada

We offer complimentary shipping for orders above $445 to Hawaii (HI), Alaska (AK), Puerto Rico (PR), and Canada. We charge a flat shipping fee of $50 for orders under the free shipping threshold ($445). Unfortunately, due to courier constraints, we a

Friday shipping for Saturday delivery

Our shipping days are Monday through Thursday, so the delivery days are Tuesday through Friday. Orders placed Monday-Thursday before 1 PM PT will be shipped the same day for Next-Day delivery by UPS or FedEx. Any order received after 1 PM PT on Thurs

Shipping around holidays

Holiday Season Delivery Update. During Holiday Season (delivery for Thanksgiving, Christmas, and New Year's Eve) we are unfortunately unable to offer same-day shipping for all orders received by 1 pm Pacific Time. The orders will be shipped within 1-

How to read a Fresh Tag

Our caviar comes in an insulated box with enough ice packs to keep it fresh during transportation. We also use a Fresh Tag - a temperature monitor. It is a sticker divided into white and colored parts. The center of the colored part is the actual ind