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Shipping & delivery

Shipping policy

We ship nationwide in the US, except for US Virgin Islands and some Alaskan (AK) destinations. Orders over $275 have complimentary shipping. We charge a flat shipping fee of $30 for all orders under $275 in the US, except for Hawaii. We charge a flat

Shipping to Hawaii (HI), Alaska (AK), and Puerto Rico (PR)

We charge a flat shipping fee of $50 for orders under the free shipping threshold going to Hawaii. Unfortunately, due to courier constraints, we are unable to ship to most of the Alaskan (AK) cities at this time, please contact us before placing an o

Friday shipping for Saturday delivery

Our shipping days are Monday through Thursday, so the delivery days are Tuesday through Friday. Orders placed Monday-Thursday before 1 PM PT will be shipped the same day for Next-Day delivery by UPS or FedEx. Any order received after 1 PM PT on Thurs

Shipping around holidays

Holiday Season Delivery Update. During Holiday Season (delivery for Thanksgiving, Christmas, and New Year's Eve) we are unfortunately unable to offer same-day shipping for all orders received by 1 pm Pacific Time. The orders will be shipped within 1-

How to read a Fresh Tag

Our caviar comes in an insulated box with enough ice packs to keep it fresh during transportation. We also use a Fresh Tag - a temperature monitor. It is a sticker divided into white and colored parts. The center of the colored part is the actual ind